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Your Data & Privacy

Privacy Policy

We explain what personal information we collect, how and why it is used, and the choices available to you regarding data protection, cookies, communications, and account preferences.

This Privacy Policy applies to information collected through our websites, mobile applications, communications, and services (collectively, the “Site”) operated by eWYKCars Trader, its subsidiaries, affiliates, and authorized partners (“we”, “us”, or “our”). By accessing or using our Site, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us personal information, please contact us at support@testsitu.com so we can take appropriate steps.

Legal Basis for Processing

Where required by applicable law, including the GDPR, we process personal information based on one or more legal bases, including performance of a contract, compliance with legal obligations, our legitimate interests in operating and securing our services, and your consent where consent is required.

Information We Collect

We collect information that identifies, relates to, describes, or can reasonably be associated with you. This may include:

  • Identification information such as name, email address, phone number, mailing address, and account credentials
  • Payment and transaction information required to complete purchases or sales
  • Vehicle-related information including make, model, year, mileage, VIN, listing details, and transaction history
  • Online identifiers such as IP address, device identifiers, browser type, and cookies
  • Geolocation data when permitted by your device or browser settings
  • Communications with us, including emails, chat messages, and recorded calls for quality and security purposes
  • Preferences, interests, and inferred information based on your activity on our Site

Sensitive Information

We do not request sensitive personal information unless it is necessary to provide a service you request or to comply with legal requirements. If we need to verify identity or prevent fraud, we may request limited sensitive information where permitted by law, and we will use it only for the stated purpose and apply appropriate safeguards.

Sources of Information

We collect information directly from you, automatically through your use of the Site, and from third parties such as service providers, payment processors, identity verification partners, marketing partners, and public sources.

How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Providing, operating, and improving our services
  • Processing transactions, payments, and escrow or shipping related services
  • Verifying identity and preventing fraud or unauthorized activity
  • Communicating with you regarding your account, transactions, and customer support inquiries
  • Sending service related updates, legal notices, and promotional communications where permitted by law
  • Personalizing user experience and improving platform performance
  • Complying with legal obligations and enforcing our terms and policies

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to operate our Site, enhance functionality, analyze usage, and deliver relevant content. Depending on your location, you may be asked to provide consent for certain cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

We may permit third parties to use cookies or similar technologies to provide analytics, measure performance, and deliver advertising that may be relevant to you. Where required by law, we will obtain consent before placing non essential cookies.

Sharing of Information

We do not sell your personal information. We may share information with:

  • Service providers who perform services on our behalf
  • Business partners involved in transactions, shipping, inspections, escrow, financing, or customer support services you request
  • Legal or regulatory authorities when required by law, or to protect the rights, safety, and security of our users and our services
  • Third parties in connection with a business transfer, merger, acquisition, reorganization, or similar transaction

International Data Transfers

Your information may be processed and stored in countries other than where you reside. Where required by applicable law, including the GDPR, we use appropriate safeguards for cross border transfers, such as standard contractual clauses or other lawful transfer mechanisms.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Retention periods vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. Residents of California and the European Union may have additional rights under CCPA, CPRA, and GDPR.

  • You can opt out of marketing emails by using the unsubscribe link included in those messages
  • You may request access, correction, deletion, or portability of your personal information where applicable
  • You may withdraw consent for processing where consent is the legal basis, without affecting the lawfulness of processing before withdrawal
  • California residents may have the right to opt out of certain sharing for targeted advertising where applicable, and the right not to be discriminated against for exercising privacy rights

To submit a privacy related request, please contact us at support@testsitu.com.

Do Not Track

Some browsers transmit “Do Not Track” signals. Because there is not a widely adopted standard for interpreting these signals, our Site does not currently respond to “Do Not Track” signals in a uniform way.

Automated Decision Making

We may use automated tools to help detect fraud, protect accounts, and maintain the security of our services. These tools support decisions such as identifying suspicious activity and may affect how certain requests are processed. Where required by law, you may have the right to request human review of certain decisions.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Site constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@testsitu.com

Effective date: January 8, 2024

This Privacy Policy is effective as of the date listed above.